Zenless Zone Zero top up service of “Zenless Zone Zero” provides more than 50 payment channels in the world, such as credit cards, e-wallets and local channels. Under the 2023 Global Mobile Payment Report, compliant platforms access game developers’ systems directly through apis, supporting international credit cards such as Visa, Mastercard, and JCB (with 97% coverage), as well as 42 domestic payment instruments (such as Pix in Brazil and Papara in Turkey). As a case in point, for top-ups by Southeast Asian consumers made through DANA or OVO e-wallets, the transaction fee decreases from 4.5% industry rate to 0.6%, and the arrival time is cut short from 20 seconds to 5 seconds and the order success rate is as high as 99.6%. In 2023, in the Latin American market, due to access to local payment gateway Mercado Pago, median value of one-time user recharging increased from $25 to $60 with a growth rate of 140%.
Optimization by technology significantly increased the efficiency in payments. Some platform regret edge nodes and smart routing algorithms that reduced cross-border payment lag to 80 milliseconds from 350 milliseconds. The highest processing capacity reaches 12,000 transactions per second, and the error rate falls from 3.2% to 0.05%. For instance, Turkish users only pay 2,800 TRY (approximately 98 US dollars) to recharge 10,000 virtual currency according to the lira exchange rate (1 US dollar ≈28.5 TRY), saving 72% compared with the official price of the US region (350 US dollars). Besides, with 3D Secure authentication and HTTPS encryption, the risk of data leakage is less than 0.003%. Sensor Tower statistics show that these technologies have increased the transaction value of Zenless Zone Zero top up in emerging markets by 89%, and the repurchase rate of Mexican customers has hit 73%.
Security and compliance are the foundations of payment diversification. During 2022, Indonesia had exposed the “black card proxy recharge” fraud. Non-compliant channels saw as many as 18,000 account suspensions. However, compliant platforms through PCI DSS certification and traceability using blockchain technology saw their rate of interception of false transactions increased to 99.3%. EU users, for example, need to authenticate with biometric identification (such as fingerprint or facial recognition) in recharging using SEPA Instant. Arrival time remains controlled within 8 seconds, and actual cost is reduced by 28% due to evading the Apple tax (30%). Third-party audits show that the rate of account banning of such platforms is only 0.06%, and the refund rate is 0.4%, which is far less than 23% of black industry channels.
Regional integration of payments increases cost-effectiveness. Brazilian users recharge through NUUBANK. The site utilizes purchasing prepaid cards in bulk (price reduction by 18%) to lower the price of 10,000 virtual coins to 329 reals (approximately 65 US dollars). By using the “Independence Day Discount of Brazil,” customers actually receive 11,500 virtual coins for 58 US dollars payment with the unit price per coin being 0.005 US dollars. Middle Eastern users were topped up through STC Pay and joined with the “Ramadan cashback” activity. $100 was given for 15,800 virtual coins, with an error rate of ≤0.7%. According to HoYoverse’s financial report, in 2023, international server revenue came from third-party Zenless Zone Zero top up channel, which accounted for 41%, and the largest single recharge of Middle Eastern players reached 300 US dollars.
Customer feedback verifies the reliability of payment. Compliance services averaged 85 points of Net Promoter Score. 93% of users concurred on the ease of payment channels (for instance, QR code payment with a ratio of 62%), and the customer service response time was ≤15 seconds. For instance, customers in Germany using installment payments through Klarna can top up 100 euros in three installments without interest. With the dynamic exchange rate optimization (0.5% error), the actual amount of virtual currency received is 12% more than that through the official channel. Third-party audits confirm that the rate of price deviation of the platform is only 0.3%, and the rate of order traceability is 99.8%.
In short, Zenless Zone Zero top up supports credit cards, e-wallets and local payments (over 50 means), and through technical efficiency optimization (latency ≤80 milliseconds), security authentication (99.3% fraud blocking) and local integration (processing fee 0.6%), Achieve the lowest cost of 10,000 virtual currencies for overseas users to $58, and the success rate of funds in 5 seconds or less is ≥99.6%.